Help - Contact Us

The Contact Us page provides details of the various ways in which you can contact the Fund Administration Team . If you have any queries regarding any of the information held on this website then you should use this page.

If you click on the Contact Us button, you will be presented with a form. Please complete all the fields on the form and select the query type from the drop-down list. Provide as much information as you can in the Comments and Questions section and click the submit button. Typically, you will receive a response to your query within five working days.

Contact Us

If you would like to contact us for any further information, please use the Contact Us button below:

Alternatively you can write to us at:
  • ING UK Pension Fund
  • PO Box 555
  • Stead House
  • Darlington
  • DL1 9YT

Or telephone us on: 0800 389 6709

Or fax us on: 0131 240 4884

Please quote your National Insurance Number in any correspondence.

Our aim is to deliver the highest possible standards of service to our customers. If you are dissatisfied with any aspect of the service that you have received from the Fund and you would like more information on the complaint process, please click here.