Help - Home

The Homepage provides all the basic details regarding your membership of the ING UK Pension Fund.

Click on the menu options on the left hand side of this page to access further details and literature relating to your membership of the ING UK Pension Fund.

You may have seen in the news that Capita, who provide our administration services, have recently experienced a cyber‐attack. Capita informed us that they took steps to isolate and contain the issue. However, Capita have confirmed that their ongoing investigations have identified some evidence that a limited amount of data was compromised. Capita do not know yet whether any personal information for any of our members has been impacted. We are working closely with Capita as they continue to investigate the position. We will provide further information or advice as it becomes available.

Welcome to Hartlink Online

Hartlink Online provides you with the facility to access your own personalised pension information, allowing you to securely view and check your pension record online in respect of the ING UK Pension Fund. The specific functionality available to you will depend on your current membership status.

Hartlink Online also provides you with access to further details regarding the Fund, the option for you to either update information or submit queries regarding your records, together with an online mailbox holding any electronic correspondence.


Not yet a member? Please use the links on the left hand side of this page to access details of how the Fund works. If after reviewing this information, you decide that you want to join the Fund, please go to the Application Options section and complete the online form provided.

If you are still unsure about applying for membership, or if you have any further questions about the Fund, please Contact Us.


Already a member and registered? Then please use the login facility above.

If you are a member of the ING UK Pension Fund and this is your first visit to the site, you will need to register in order to gain access. You will be asked to provide certain personal details that will verify that you are a member of the Fund.


If you have forgotten any of your access details (login name, password or PIN Number) you can request a reminder.